The City of Regina is set to install new water meters.

The new system will collect faster, real-time information about water consumption, allowing customers to manage and conserve water use and help detect water leaks.

It will also eliminate the need for the meter reading vehicles currently used to collect drive-by meter reads, resulting in a reduction of approximately 10 tonnes of carbon dioxide per year.

Starting in October work will take place ward by ward. Customers will receive a booklet in the mail to let them know it is time to book a meter upgrade appointment.

The technician will upgrade the water meter inside the property and install a radio transmitter outside the home/business.

In 2023, the City will introduce a new online service for water utility customers to access account information. The online service will replace the current Utility eBill and offer many benefits, including:

• Enhanced water consumption information that can help customers conserve and manage water use
• Improved customer support from City staff, who will be able to see water use in near real-time
• Leak detection that could help customers save water and money
• More timely meter reads
• Electronic notifications about planned water outages

This new system will also help the City increase efficiency and improve operations through the ability to investigate, diagnose and solve water distribution problems and provide more insight into customer water use. The rollout of the new online service will be communicated in early 2023.

The project is expected to cost approximately $42.5 million over five years.