Free ridership and other changes to Regina Transit due to COVID-19

As of Saturday, those using Regina Transit will notice some changes.

Customers will be required to use the rear doors for both entering and exiting the bus to help exercise social distance between drivers and passengers. The front doors will remain available for those who use a mobility device or require the low floor bus service.

As a result of this change, the fare boxes will be out of service and transit fares are waived for both conventional and paratransit service until further notice.

Weekday service will also be replaced by the Saturday service schedule. Saturday service utilizes base routes that cover most of the city.  This will result in a reduction of the frequency of buses from Monday to Friday during peak periods from 15-minute service to 30-minute service. Route 40 Albert Express and 60 Arcola Express will continue to run on weekdays. Service on Saturdays will run on a Sunday service schedule. Sunday and holidays will remain at the same service level.

This service change will help provide a consistent and reliable schedule for our community during these unprecedented times. It will also reduce the impact to our bus operators who are on the front line every day.

Over the past week, Regina Transit has experienced a reduction of more than 60 per cent in weekday ridership from 26,000 rides per weekday to 10,000 per weekday.

Regina Transit also wants you to know increased cleaning protocols are in place to proactively prevent the spread of COVID-19.

At the end of each day, all conventional and paratransit buses are being fogged using a hospital grade disinfectant by trained cleaning professionals.

Transit pass and ticket sales will be suspended until further notice, therefore the Transit Information Centre on 11th Avenue will be closed to public effective Saturday, March 21.  Current pass holders will have their passes placed on hold and will receive an option to add an additional month free onto their R-Card upon reactivation. If customers choose to cancel their pass and receive a refund, this can be completed by calling the RideLine.

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